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Shipping & Returns

Returns

You may return any unused and unaltered item(s) within 90 days for an exchange or a refund. Authorization is not needed, however, a call to our Customer Service Department 1-800-969-7501 or Technical Support Department may help you avoid an unnecessary return. Technical Support can be reached at the following phone numbers:

Please do not return goods to us C.O.D. Instead, you may use our new quick and easy return process. Simply complete your Merchandise Return Form and enclose it with the items you wish to return in a secure package, apply the Authorized Return Label (ARS Label) to the package and take the package to any UPS Store®, Customer Center, Shipping Outlet, Drop Box or give it to any UPS driver. Keep the tracking number strip located on the lower portion of the ARS/Return Label for reference when tracking your package.

How to Properly Return an Item

*Note: The UPS ARS/return label only applies to shipping addresses in the contiguous United States and non C.O.D. methods of payment.

Free return shipping for helmets and apparel items. All other returns - you pay nothing up front, $7.99 will be deducted from your refund or exchange. No restocking charge applies if returned within 90 days ($9.99 or 10% fee, whichever is higher, after 90 days). For items which include a manufacturer's warranty, please follow their instructions. If warranty information was not included, you may check to see if warranty information is available by searching for the part number and looking for the warranty tab.

If you choose not to use the supplied ARS label, please return items using your preferred shipping carrier. You will not be charged the $7.99 ARS fee since postage will then be pre-paid. Send packages to:

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International Returns

You may return any unused item(s) within 90 days for an exchange or a full refund. Authorization is not needed, however, a call to our Customer Service Department 1-800-969-7501 or Technical Support may help you avoid an unnecessary return. Technical Support can be reached at the following phone numbers:

Use the original carton and pack the merchandise securely. Clearly mark the outside of the carton ***CONTENTS - RETURN GOODS OF U.S. ORIGIN***. Enclose the invoice with a brief explanation for the return/exchange. Ship the package prepaid, we do not accept return merchandise shipped COD. A $9.99 or 10% restocking fee, whichever is higher, applies only after 90 days. For items with a manufacturer warranty, please follow the instructions specified by the manufacturer. If warranty information was not included, you may check to see if warranty information is available by searching for the part number and looking for the warranty tab.

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Payment Options

We accept Visa, MasterCard, American Express, Discover and JCB credit cards. We will also ship COD with a certified check or money order. A $12.50 fee applies to all COD orders. We also accept payments via PayPal Credit;. Secure shopping is made easy with PayPal Credit, and you can also enjoy low monthly payments (See Terms)! Money orders are also an accepted form of payment.

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International Payment Options

We accept Visa, MasterCard, American Express, Discover and JCB credit cards. Along with money orders in U.S. funds or wire transfers.

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Additional Shipping Fees:

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Shipping Options

Standard Shipping
checkout shipping method example page
  • We pay for ground delivery via UPS on Orders over $89 to the contiguous United States only. A $7.99 shipping charge is applied to orders under $89. Non-standard item fees may apply. See oversize fee definition. Any additional fees are clearly stated before adding the item to your shopping cart.
  • All shipping charges outside of the USA are the responsibility of the customer.
Alternate Shipping Services
  • Expedited shipping services including UPS Next Day Air, UPS Next Day Air Saturday Delivery, UPS 2nd Day Air, UPS 3 Day Select, Federal Express and Priority Mail are available. Additional shipping charges will apply, and will be shown in the list of services (see example).
  • If for some reason your shipping charges cannot be calculated prior to checkout, "Will Notify", will be displayed and you will be contacted by telephone or email with the exact shipping charges.
Same Day Shipping Cutoff Times
UPS Ground order by 8:00pm Central
UPS Three Day Select order by 8:00pm Central
UPS Second Day Air order by 8:00pm Central
UPS Next Day Air Saver order by 4:00pm Central
UPS Next Day Air order by 4:00pm Central
USPS Parcel Post order by 11:30am Central
FedEx Economy order by 3:00pm Central
FedEx Standard order by 3:00pm Central
FedEx Priority order by 3:00pm Central
Canada Postal Service order by 11:30am Central

Orders placed during the weekends or the following holidays will ship the next business day.

  • New Years Eve
  • New Years Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving (and the day after)
  • Christmas Eve & Christmas Day
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USA Shipping Options

Available in the United States:

Saturday delivery is available in selected areas at the discretion of UPS and Federal Express.
* - Additional charges apply

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APO & FPO Shipping Options

Shipping available by using: Back to Top

Canadian Shipping Options

The above shipping methods include ALL fees (Freight/brokerage fees, duties and taxes).

The above shipping methods do not include duties taxes and brokerage fees. Fees will be collected at time of delivery.

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Delivery Timeline

Provided for you is a map of the 50 states and Puerto Rico with the delivery time allotted for UPS Ground.

UPS delivery map

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