Products in Excellent condition look brand new — with no physical flaws, scratches or scuffs — and include all original parts and accessories. The product will be in its original packaging or a suitable replacement box.

Products in Satisfactory condition show minor to moderate signs of use that affect cosmetic appearance but have no impact on performance. A satisfactory product does not include dents, chips, cracks, or deep scratches. It may not contain the original packaging or some parts and accessories.

Products in Fair condition operate as intended, but show more significant scratches, dents, or chips. For example, an exhaust returned to Dennis Kirk with a dent or large scratch that doesn’t affect the product's performance. It may not contain the original packaging or some parts and accessories.