It DOES Exist! The ‘Beat it by a Buck’ Guarantee

Ok, ok – so we’re not quite on the same “stuff of legend” level as Sasquatch or the Loch Ness Monster, but our Beat it by a Buck Guarantee is pretty cool. And not nearly as elusive as Bigfoot. In fact, it doesn’t take a seasoned legend hunter to find it, we’ll just go ahead and hand it to you.

We know there’s competition for your business out there, but we are committed to giving you the best service and prices possible. You may already know that we guarantee the lowest prices, but our Beat it by a Buck Guarantee makes the deal so much sweeter. If you do find the product you need for a lower price at one of our competitors, we will do exactly what it sounds like and beat their price by a buck. (Please keep in mind that the item must be over $100 and we must be able to verify the competitor’s price in writing. Read up on the full policy.)

As with any legend, we know that people always expect to see proof that these things actually exist, so here, to relieve your doubt, is an email exchange between a real Dennis Kirk customer and one of our Sales team members.

Original email from DK customer, RM:

Hi folks,

I want to buy an exhaust for my 2011 H-D FXDC. You have the Vance & Hines Big Shots Staggered Exhaust System  $510.99.  (Vance & Hines #17919 For 06-11 Dyna models)

Direct Harley Parts has them for $499.95 with free shipping. I know, it’s only $10 but I’d rather buy from Dennis Kirk. If you’ll match it, we have a deal.

Cheers,
RM

From the Sales Team in reply:

Hi RM,
Please provide your zip code and I can check into this for you.
Thanks,
Jen

Hi Jen,
My ZIP is 78250.
Thanks!
RM

Hi RM,

Thanks.  I was able to verify their price at $499.95 with free shipping. I am able to match and beat that price by a buck for a total of $498.95. Also, it ends up you are saving quite a bit, we had a pricing update that went into effect on 2/7 – the exhaust went up to $562.99!!

I have the order on hold under your name for 72 hours.  To place your order with us, simply call us at 1800-328-9280 and let the sales agent know your order is on transfer.  They will get your contact/payment information.

Thanks!
Jen

 

All done and ordered Jen-appreciate the quick response-pleasure to order from you and DK!

RM

Our very kind customer also passed along the following praise:

Wanted to pass along a huge thanks to Jen! She orchestrated a recent purchase for me quickly and efficiently and proved the Dennis Kirk “beat it by a buck” promise—I’ve been a customer since 1993 though had a long lapse until recently but will surly be back more often—Jen made shopping for my parts a pleasure!
RM

So there you have it, ladies and gents. Should you find a better price at a competitor, call us first!

Do you have a similar ‘Beat it by a Buck’ story?