Shipping was great. Item was packed well. My old holder was bent, so elected to use the curved holder. Going through those automatic car washes are tuff on a bike. Easy to install. Didn't have to trim Indiana 2015 plate. All parts needed were included. Did use a little loctite (not include) on decorative mounting screws. The appearance was really altered. Pleasing to me. Constructed well. Not going bend very easily. Recommend this item. Just kidding about the car wash thing.