We started as a small storefront and snowmobile parts and accessories mail-order business in Rush City, Minnesota, in the heart of the Midwest snowmobile country. Today, still located in Rush City, we fulfill thousands of orders daily from our 200,000 square foot automated distribution center. We currently have over 150,000 items in stock and ready to ship. And when you see our advertising that says we ship today, we mean it. We don't order your parts after you place your order like some of our competitors. If your weekday order is placed by 8pm CST, it is picked, packed and in the truck, on it's way to you, the same day.
As you probably guessed, we don't just have snowmobile parts any longer. We've grown into four separate full-line catalogs, offering parts and accessories for Harley-Davidson®, Off Road (dirt bike and ATV), Snowmobile and Metric Motorcycle enthusiasts. Each one features a complete line of apparel, parts and accessories from hundreds of manufacturers worldwide.
Dennis Kirk always has and will continue offering up-to-date merchandise, and is able to offer a full range of product(s), even in the "new economy" of our time. When new and innovative products are made, we will have them, right along with the staples that never change. Our strength in the industry has enabled us to provide the lowest guaranteed prices, the largest selection of product, and the fastest shipping to all powersport enthusiasts.
Our focus is directly on the wants and needs of you, the customer - from the purchasing staff, who's vision it is to add parts to our mix; to the packing personnel, who are the last to touch it before it leaves our building. Our staff also includes knowledgeable Sales Operators, Customer Service and Technical Support. Each of us believes that every customer matters, and is ready to help make your shopping experience pleasant.
Our telephone ordering lines are staffed Mon-Fri: 7am - 10pm, Sat & Sun: 7am - 8pm CT. They can also answer most of your customer service-type questions. Our Customer Service specialized staff hours are Monday-Friday 8 am to 9 pm and Saturday 8:30 am to 5:00 pm; all CST. Not only can you order by telephone, Dennis Kirk has made shopping via the internet easy via our award-winning website, www.denniskirk.com.
The Technical Support staff consists of personnel who are powersports enthusiasts and know all about our products. They have the resources available to answer your questions. From parts that go with your vehicle to troubleshooting, hop-ups and even how to identify what you have, Technical Support can assist you. Our free Tech Support is available Monday-Friday 8 am to 9 pm CST, and can be reached at the following phone numbers:
Check out our FREE catalogs, FREE shipping, FREE tech support and toll-FREE ordering and customer service lines . We are open Mon-Fri: 7am - 10pm, Sat & Sun: 7am - 8pm CT. You can place your order by phone, fax, e-mail, internet or by mail. Regardless of the method you choose, we will provide you with fast, reliable and personalized service.