Sale: Excellent customer service and the shipment arrived exactly as scheduled. Boxes a little banged up but everything was fine inside: well-wrapped!
Installation: Very simple and requires only a supportive pair of extra hands. Two bolts off, two plugs off. Slide the guard in place and begin putting the chrome bolts in. But come the last bolt, I had a terrible time lining it up. Baron makes a beautiful solid product but apparently at least this one guard was a little off. Eventually, I took off the top ones and had a friend lean the bike over as far as possible and wrestled the lower bolt in place and then used a strap to pull the top piece down enough to fit in its place. The whole project which could have taken no more than 30 min. ended up taking 4 hrs. But it finally was on and looks GREAT.
Use: Not only does it look great but it works great. A big bike look with a big bike protection. It is plenty solid --I did gently lean the bike down on it (on a blanket) to see how it bore the weight. No problem. I also tested it in curves and it doesn't come close to grinding. The only disadvantage is that it is a little close to the seat if you are a tall person and install highway pegs. (I am 6'' 1' and it is a little tight. But for most it will be fine.
I got this to replace the useless factory "guards" on my 2007 Yamaha VStar 650. It took two of us to install it and we had to hammer out the brackets a little so it would fit, but once we got it on the bike, it's perfect. I fortunately have not "used" it, and hope not to, but if I do drop the bike again, it should protect the turn signals, shifter (the old guard interfered with that), and the footboards.
... Just like the title says... I made the mistake of opening it up on a road where they were sandblasting a old brick building and went down. The bars completely saved my bike and were easily taken off on the side of the road with tools I had on the bike so I could keep riding.
This gives me peace of mind against shattered ankles and dropping the bike... Installation was pretty easy but I did need an extra set of hands to make it easier. Had to hammer the bottom brackets out just a hair wider to have it fit over the floorboards on my bike, and the top mounts lined up perfectly with the frame.
Installed on Kawasaki VN900 Classic. Would not fit at first. Had to widen the flanges using a car jack and 2x4s to spread them wider but after that the spacers fit and could bolt on. Looks good however they need to watch fitment quality. A less inventive person would have returned it. Once on it was fine and looks good.